"Thank you so much for your quick response Emde – I am always impressed with the service I get from SBL.
Have a blessed day
"Thanks for a fantastic stay.
We had a great holiday and will let you know as soon as we are able to visit again!
The staff in particular were very friendly, well informed and helpful!
Gwen Gosney, Enviromental Manager"
"The chalet at Sodwana Bay Lodge was perfect! Clean, cosy and secure with a sun deck out the front to catch a few rays or watch the moon rise. It was well equipped with a fridge, tea and coffee facilities, DStv and a safe to place all your valuables in. We had dinner in the restaurant and we must say the food was a highlight. The steaks were amazing and came with delicious sauces and our breakfast omelette the next day was something to write home about! The grounds are beautiful to walk around and there is plenty to keep the kids busy - two jungle gyms, a volley ball court, two swimming pools and a games room. There is also a dive shop where you can buy or hire equipment and book your dives. There is even a hairdresser if you need a trim. They seem to have thought of everything. We really enjoyed our stay.
Joy Smith-Cooley, South Africa - 11 June 2012"
"Hi Debbie----its back to normality here in Gauteng after two weeks fishing in November and then a week in February and then a week at Richards Bay---I now need a holiday!!!
Thanks to you and your team for your hospitality during our stay as well as the hectic “Myn Manne” stay with Manitou----as always you were most helpful which certainly enhances these trips!
Please pass on our thanks to the rest of the team!
I collected my ID from the post office today. What a relief !!.
Thank you very much to you and your staff’s assistance in getting it back to me. I appreciate the Lodge’s excellent customer service and will definitely be coming back with the whole family, including grand children, next year.
Compliments of the new year! Before I get to requesting a new booking, I just wanted to let you know how thoroughly we enjoyed our stay at the lodge over new year. The service was spectacular and the dive team where so friendly and helpful. Ben was always ahead of everything, the DMs were great, and Tobi sorted out our gear perfectly!! You'll be getting lots of referrals from me :)
Warm regards and thanks once again!
We have just left the lodge and we are very sad that our stay is over!
We want to thank you, the restaurant staff, the cleaning ladies and all the other friendly staff that contributed to making our holiday amazing.
The dive shop was amazing too - very helpful staff and nothing was ever too much to ask for.
We have had such a lovely time, please thank all that were involved.
Thank you once again!
All the best for 2012 and we hope to return to Sodwana Bay in the near future.
Thank you very much for your email. It was great to meet you too yesterday!
Your assistance with regard to the ‘Dive credit’, it is much appreciated!
Thank you too for another wonderful stay at Sodwana Bay Lodge – we had an awesome time!
Looking forward to seeing you again in the not too distant future,
All the best,
Just a quick email to say thanks again for a wonderful stay!!!!! And I LOVE the new menu!!!! It is FANTASTIC!!!!!!! It was such a lovely surprise to see some really great choices!!! Now I am spoilt for choice when it comes to dinner!!!
I will be in touch next week to send you my provisional bookings for 2012 and we will be seeing you three times next year!!! Cannot wait!!!
It is also nice to see the upgrades taking place!!!
So I will be in touch for 2012!
Just wanted to send a message saying a big thankyou for all your help with my stay over in SA
I had a great time, your staff are great which made my stay really nice. As you know I travel a lot and it does take a bit to make me enjoy a place but the lodge made the good books J
I will be back at some stage in the future when I can get a deal on flights as they are not cheap to SA !!!!, can you pass a special thanks to jenna, Vincent , Sharon etc for making my stay great.
I hope that you are doing well.
We have been back at work now for almost 2 weeks already, can’t believe that we 2 weeks ago we were sitting on the beach, having a nice sun tan and swimming, and now we are in our woolly jumpers and trying to stay warm, feels like two worlds!
From both Ingrid and me we would like to thank you for the great opportunity to experience and see what Sodwana bay lodge can offer. It was a real eye opener for us; we were both amazed at the huge interest form the diving fraternity.
This has given us a new understanding of which type of client will maybe best fit into the product.
We wish you all the best for the rest of the Season, good luck for the Festive season; I can only imagine that you would not be sitting still round that period……
Have a great day and Thank You once again,
Ben & Ingrid"
Thanks for getting back to me so quickly, and the reassuring approach you hold in managing the lodge. I'll be back to dive another day...
I have a confession to make: In pannick I couldn't find my log book. Search everywhere and could only remember seeing it on the desk in the challet... And this afternoon I found it! In my dive bag. I must have transferred it at some stage while packing. I'm glad I found it. Once again proved it: You always find something in the last place you look...
YOUR SERVICE IS EXCELLENT, THANK YOU!!!!!!"
Ek wil net baie dankie sê vir die Kersdiens wat julle by Sodwana Bay Lodge gehou het. Dit was regtig ‘n great diens. Ek het dit vreeslik geniet. Baie dankie dat julle soveel moeite gedoen het om “flyers” uit te deel en om mense uit te nooi.
Dankie ook vir jul gasvryheid en warm welkom.
Dit is lekker om mense soos julle te ontmoet.
I just wanted to thank you again for your assistance and the weekend.
I must commend you and all the staff.
What was particularly "nice" was that all the staff, being the dive-masters, the restaurant staff and the assisting dive staff (especially Nico) were all courteous, could communicate well and were all on top of their jobs. It is (especially in South Africa) really a breath of fresh air to feel like one has been looked after and to receive service of an acceptable standard.
We will definitely continue to recommend your establishment both for accommodation and diving.
It was a very great pleasure for my team to be hosted by you in our team building event. Everyone on earth is uniquely created and enabled to be of assistance to his/her neighbour at any time.
We really thought very well about who to chose as a host for our event. I honestly had confidence in you based on our interactions over the phone and the faith that you will help us to build our team for the future.
My friend I am happy to say that you have done your job and my team is really praising the high level of hospitality we received from you. You really showed your heart that indeed you are a human being. Thank you very much for the drinks and I will never forget your assistance at any time. Pleaseeeee pass my appreciation to your team from the cleaners to the boss and I mean everyone for they all played their role very well.
The response has been positive from my employees and everyone concurs that they will not hesitate to recommend your venue to anyone even their own families. It seems you will once again see us.
I thank you very much for your availability and also greatly for allowing me an opportunity to use your premises.
All the best sisi wami and once again thank you.